Refunds & Cancellation

Last updated: 15 September 2026.

MSRAMocks access is a fixed-period digital service supplied by Jambusar Learning Ltd. Plans are one-off purchases and do not renew automatically.

Before you pay

The checkout page shows the access period and total price. Please check these details before continuing to Stripe. You must be logged in so successful payment can be attached to the correct MSRAMocks account.

Immediate access

At checkout we ask you to expressly request immediate access after successful payment and to acknowledge that beginning supply of the digital service may affect your statutory cancellation rights. Your legal rights depend on the circumstances and are not removed by this policy.

Changed your mind

If you believe you are entitled to cancel or request a refund, contact us promptly at admin@msramocks.com from the email address linked to your account. Tell us the plan purchased and, if available, the Stripe receipt or payment reference. We will assess the request in light of whether access has begun and any applicable consumer-law rights.

Duplicate or incorrect charges

If you believe you have been charged twice or charged the wrong amount, contact us promptly. Once confirmed, an incorrect duplicate charge will be corrected or refunded as appropriate.

Material service faults

If the paid service is materially inaccessible or does not match what was supplied, contact us with the details. We will investigate and provide the remedy required in the circumstances, which may include restoring access, extending the access period, correction, or a refund where appropriate.

Processing refunds

Approved refunds are returned through the original payment route where possible. Bank and card processing times are outside our direct control after Stripe has submitted the refund.

Contact

Email admin@msramocks.com. Never send full card details, card security codes or passwords by email.